TERMS OF SERVICES

We operate this online store and website, including all related information, content, features, tools, products, and services, to provide you — our valued customer — with a curated shopping experience (the “Services”).
Which enables us to deliver these Services to you.

By accessing or using our Services, you agree to these Terms of Service (“Terms”) and our Privacy Policy. Please read them carefully as they contain important information about your rights and obligations.
If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your region and have given consent for any minors using the Services under your supervision.
You may be required to provide information such as your email, billing, and shipping details. You agree that this information is accurate, complete, and up to date.
You are responsible for maintaining the confidentiality of your account and password. You may not sell, transfer, or share your account with anyone.

SECTION 2 – OUR PRODUCTS

We strive to display our products accurately, but colors and appearances may vary based on your device and settings.
We do not guarantee that any product or service will meet your expectations or look exactly as shown.
We reserve the right to modify, limit, or discontinue any product at any time without prior notice.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. EmiratiSouq reserves the right to accept or decline any order at its discretion.
Orders are confirmed only after payment has been processed and acceptance is issued.
Please review your order carefully before submitting, as cancellations may not be possible once confirmed.
Your purchases are covered by our Refund & Return Policy [LINK].
All purchases must be for personal use only and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices, promotions, and discounts are subject to change without notice.
The price charged will be the one applicable at the time of your order. Taxes, shipping, and customs charges may apply.
You agree to provide accurate billing and payment details. By submitting payment information, you confirm that you are authorized to use that payment method.

SECTION 5 – SHIPPING AND DELIVERY

All delivery times are estimates only and may vary. IT  is not responsible for delays caused by carriers, customs, or unforeseen events once the order has been dispatched.
Ownership and risk transfer to you once products are handed to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All trademarks, text, graphics, logos, images, and designs  or its licensors and are protected by law.
You may not copy, reproduce, or distribute any content without written permission. Unauthorized use may result in legal action.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. These are offered “as is” and “as available,” without any warranties.
Your use of these tools is at your own risk, and is not responsible for any issues arising from their use.

SECTION 8 – THIRD-PARTY LINKS

Our website may include links to third-party websites. We do not control or endorse their content and are not responsible for any damages or issues that may arise from using those sites.
Please review their policies before making any transactions.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Which provides the platform to operate our online store. However, all sales, transactions, and product responsibilities lie solely with , not Shopify.
By using our Services, you release Shopify from any claims related to your transactions.

SECTION 10 – PRIVACY POLICY

Your personal information is collected and processed in accordance with our Privacy Policy.
Shopify also collects data as part of hosting our store. Please review both privacy policies to understand how your data is used and protected.

SECTION 11 – FEEDBACK

If you share feedback, reviews, or suggestions, you grant us a worldwide, royalty-free license to use, reproduce, and display that content for promotional or operational purposes.
You confirm that your feedback does not violate any laws or third-party rights.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time and to update or cancel orders if needed, even after an order is submitted.

SECTION 13 – PROHIBITED USES

You agree not to misuse our Services for unlawful purposes, transmit harmful code, or attempt to breach security.
We reserve the right to suspend or terminate your account if you violate these terms.

SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services at any time without notice.
Sections related to Intellectual Property, Limitation of Liability, and Indemnification will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available.”
We do not guarantee that the Services will be uninterrupted, error-free, or that product descriptions are always accurate.
Use of our Services is at your own risk.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law,  shall not be liable for any direct, indirect, incidental, or consequential damages, including data loss, lost profits, or product misuse.

SECTION 17 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless, Shopify, and their affiliates from any claims, damages, or liabilities arising from your misuse of the Services or violation of these Terms.

SECTION 18 – SEVERABILITY

If any part of these Terms is deemed invalid, the remaining provisions will continue to apply.

SECTION 19 – ENTIRE AGREEMENT

These Terms of Service, along with our policies, constitute the complete agreement between you and supersede all prior communications.

SECTION 20 – ASSIGNMENT

You may not assign your rights or obligations under these Terms without our written consent.
We may assign our rights without restriction.

SECTION 21 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the jurisdiction where  is headquartered.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms of Service at any time. Updates will be posted on this page. Continued use of our Services after changes means you accept the updated Terms.